Arcadia 30

" Carpet lifting up in guest bedroom. "

Hi Laura. Please accept our sincere apology for not leaving the jobsite to your satisfaction. Eduardo returned to fix the seam issue that was found by the resident.

MAA Old Town Scottsdale South

" Left bi-fold door in bedroom and did not install in hallway. "

Hi David and thank you for your feedback about Eduardo's performance. Our installation team reminded him that we are to always reinstall doors if we removed them. And, if there is no track or there are missing pieces, to always send pictures and/or documentation to our Customer Care team for proper record keeping. We apologize for this oversight and for negatively impacting your turn.

MAA Old Town Scottsdale South

" Left head rail and slats on the patio after replacing carpet. "

Thank you for your feedback David, it is greatly appreciated. We spoke with Eduardo who indicated the window blinds were already on the patio when he arrived and that the cleaner was also in the unit at that time and noticed them as well. We reminded him to always take pictures of anything that looks out of the ordinary in units before beginning his work for documentation purposes and so that we can let you know of the situation. Thank you again for sharing this important feedback with us!

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