Palazzo Townhomes

" Robert has come to our property on multiple occasions. If it were up to me, he would be the only one out to install the tile backslashes! "

Excellent
Service

On Time
Arrival

Fast
Completion

Neat and
Tidy

True
Professional

Above and
Beyond

MAA Lyons Gate

" Kitchen tile installed 10/28-29 Tile/ grout lifted/cracked first time it was walked on. 11/30 warranty repair scheduled and completed. 11/19 new resident reported kitchen tile loose and grout cracking. "

Thank you for taking the time to rate Robert's work! We sincerely apologize for the extensive issues with this occupied unit. It seems the floors were being walked on soon after the repairs, making it difficult for the glue to set. After rescheduling around the resident's holiday schedule, Robert returned on 12/09 and corrected these issues to the resident's satisfaction. Thank you again Bud for your valued feedback!

Pavilions at Arrowhead

Thank you for this important feedback Everett! We reminded Robert to always check his work before completion so that you do not have to remind him to go back to fill missed nail holes. Also, after removing the old baseboards to install the new ones, new baseboards did not cover the vinyl edging because the new baseboards were a tighter fit to the wall and exposed the cut vinyl. For a better finish on future baseboard installations, it is our recommendation to replace baseboards and then install new vinyl for a nice clean finish. Thank you again for alerting us of these issues and for your continued support of Carpeturn.com!

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