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We know your time is valuable and truly appreciate your feedback to help us improve the quality of your Real Floors jobs.
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Your Customer Care Team
" Installer did not change out transitions and did very bad seams. "
What went wrong? Cleanliness, Clean-up, WorkmanshipThank you for letting us know about the seam and transition issues from Ricardo's carpet installation at your property. We returned to resolve these issues and apologize for letting you down on this job.
" Carpet fibers all over the unit and hallway and where carpet is cut. "
What went wrong? Cleanliness, Clean-up, VacuumingThank you for this feedback about Ricardo's work. We discussed the importance of after the job clean up with him and apologize for letting you down on this installation.
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