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Your Customer Care Team
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" It is very obvious where the repair was made. "
What went wrong? WorkmanshipHello Teri and thank you for your feedback! As you know, this repair was a carpet patch in front of the bedroom door where the wear pattern is most visible from high traffic. A piece of carpet was taken from the closet to do the repair, so a shading difference is unfortunately unavoidable. Gus Jacobson mentioned he discussed this possibility with you prior to the repair and you understood the possibility of this outcome. We apologize that you were under a different impression. Thank you again for sharing your important feedback.
" Looks nice "
" The unit looks great! "
" Great job. "
" Looks nice, great job. "
" Good install. "
" Great service! "
" Plastic from carpets are flying all over parking lot. "
Thank you for your feedback Yolanda. We have spoken to Rene and explained your dissatisfaction with his clean up. We sincerely apologize for negatively impacting your team while turning the unit.
" Great job. "
" Great job. "
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