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Your Customer Care Team
" Didn't show up "
We sincerely apologize for the confusion on this job Patrick. A bid was created for this furnished unit for tack strip take up to dining room vinyl take up to kitchen dining room and bathroom, plus a toilet R&R and self leveler 1/4 inch in all areas minus the bedroom and closet. This work was outside of budget and was not completed.
" Thank you Pablo - great job! "
" I have worked in the multihousing industry 43 years and been exposed to many carpet companies. Since I have been using Carpeturn, I have realized there are still quality installers and professionals out there. Dealing with Stefanie is always a pleasure, I can tell her what I need and it gets scheduled, Ally also always gets the jobs ordered for me. This particular job was for my mom's house, and understand one thing, I only expect the best for my mom. Stef and Ally were patient with her and me when we had to change the order a couple of times. When we were ready to get started everything went as planned. The installer was great and the tile looks wonderful. I am very picky on all my jobs so I expect the same from my vendors and contractors. Pablo is always on his A game when I deal with him. I'd give 10 stars if I could, well I'm gonna give 10 stars. 5 aren't enough. I will continue to use and recommend Carpeturn any time I can. Keep up the good work. "
" Pablo has been great to have around he really knows his business. "
" Pablo did an excellent job and the project was completed before the quoted time. Thank you Pablo. "
" Apt 1096 this is what I call a job well done. Tell your tech that I really appreciate it. Wow! "
" Our fitness center installation looks fantastic. "
" Pablo and his assistant did an excellent job! We would like for everyone at C-turn to know!!!! Hope he installs on our property again soon... "
" Messy, not cleaned up after install. "
Thank you very much for this critique Mike! We spoke with Pablo and reviewed our policy that clean up is nearly as important as the quality of the install itself. Thank you again for letting us know so we could remind Pablo of our expectations.
" I am really pleased with the service that Pablo provides he did an amazing job installing our model carpet no mess left, no damaged baseboards,walls were not damaged or scuffed. Thank you again! "
" GOOD JOB! We are very pleased with our new plank install. We let Pablo know that he could come back the next day to finish the job due to the extra work it takes for the plank install. Pablo spent the whole day and into the night to finish the job! Thank you for taking the extra effort to help us Make-It-Mark-Taylor!! "
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