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Your Customer Care Team
" Reach out to me for pictures, but do not send this crew back to The Hewing or I will ask them to leave. We had a fire alarm off the wall, an outlet ripped off the wall, a new toilet water line disappeared from the unit, they put in the wrong cove base in the bathroom, and they left trash and debris in the kitchen. They filled the toilet drain line with trash and what I can only assume since the water line is missing, they attempted to use the toilet drain as a toilet. There was also a roll of toilet paper hanging on a wall hook in the bathroom. I can only hope the line isn't damaged and clears. I worked in Commercial Construction a combined 8 years, and I have been Service Supervisor for 2. Small things I understand, and things happen, but the office was less then 100 yards away and there is no reason they couldn't come to the office to 1). use the bathroom and 2). let us know something was broken. They even asked about the cove base and were told the color. On top of everything else the tenant next door complained about them being rude. "
What went wrong? Attitude, Cleanliness, Clean-upOur sales team will go an extra mile
to ensure the best service for our clients