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" Took way too long. We were waiting to get back in the apartment this afternoon, and he's still inside. Plus, carpet has been laying in the middle of the parking lot for hours. "
Thank you very much for alerting us of these issues Mike. Our installation team talked with Mauricio who indicated that he had a stomach issue yesterday and as a result the job took him much longer than usual. We also reminded him that it is unacceptable for us to leave materials outside in any traffic area. Mauricio agreed and will leave materials on his truck or inside the unit on future jobs. Thank you again for your rating of Mauricio, and we sincerely apologize for negatively impacting your turn.
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