MAA Old Town Scottsdale South

" He kept keys out overnight, please tell him if he is not going to finish by 5:30 pm he needs to turn in keys to the apt and return early the next day to finish. "

David: Thank you for bringing this issue to our attention! Manuel was reminded of the rules in place at your properties and knows to follow the instructions on his work orders that clearly state to return keys in the event that a job is not completed before the end of day. Thank you again for your comment and please accept our apologies for negatively impacting your turn.

MAA Old Town Scottsdale South

" He kept keys out overnight, please tell him if he is not going to finish by 5:30 pm he needs to turn in keys to the apt and return early the next day to finish. "

David: Thank you for bringing this issue to our attention! Manuel was reminded of the rules in place at your properties and knows to follow the instructions on his work orders that clearly state to return keys in the event that a job is not completed before the end of day. Thank you again for your comment and please accept our apologies for negatively impacting your turn.

Madera Point

Thank you for your feedback Kirt! Manuel shared pictures of the placement of the washer/dryer in unit 1025. Since these appliances were very tight against the walls, he requested help in moving them fearing he could cause damage to the washer/dryer or the walls. We sincerely appreciated you and your team's assistance in this process. Thank you again for sharing this rating of Manuel!

Ridgeway Village

" Please don't send. "

Thank you for your feedback Elly! We sincerely appreciate you taking the time to share your critique of Manuel. He indicated there may have been a misunderstanding as he was not making excuses to avoid doing the install, rather he said he was concerned for his health and how the job would look after installation. He will not be assigned to jobs at Ridgeway Village. Thank you again for sharing this important feedback.

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