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We know your time is valuable and truly appreciate your feedback to help us improve the quality of your Real Floors jobs.
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Your Customer Care Team
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" Went to check new carpet install everything look good. Apartment was vacuumed and neat (ready for my new resident). Thank you. "
" Good job. "
" Manuel and his son were great. They did a great job and made sure I was happy with it before they packed up to leave. "
" Good job, giddy up. "
" Tack strips going from carpet to vinyl planks in dining room and master bedroom not good. New resident complained the nails in the tack strips are poking her feet really bad. "
Dear Frank: We sincerely apologize for this issue with our installation and for negatively impacting your new resident's apartment move-in. While we are always on-call to repair such an issue under warranty, thank you very much for repairing the tackstrip on our behalf since it is an occupied unit. We discussed your feedback with Manuel to prevent this type of issue from occurring again in the future.
" 5 stars. "
" Good job. "
" Good job! "
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