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Your Customer Care Team
" I' m basing this on the photos he took and sent me, but it looks great, this is a repair of the carpet in a previous review that had incredibly bad seams. He got out promptly to fix "
" The install of the carpet looked all right, except for the seams, almost every seam is sloppy, some are open. One of them when you walk on it you feel a little something under your foot, like maybe he seemed the pad there as well. There are strings hanging out of seams. I am not an installer myself, but comparing this to other installations, I don't like these seams. Every seam is in a high traffic area, hallway, threshold to bedrooms, enteryway into house, these seams are going to fail. "
What went wrong? Workmanship" Good job. "
" 5 stars. Well done & thank you. "
" I am extremely happy with the installation and could not emphasize enough what a professional quality job the installer did. In fact, I own several rentals and plan on using Carpeturn.com for my future floor covering needs. Thank you Luis! "
" The only issue was when the carpet was installed we could tell that carpet roll had been smashed. There were ridges all across it, which are in the process of being fixed. Other than that Luis did a great job with the install. "
Thank you for letting us know the carpet was defective Mickey! We informed Shaw and submitted a claim and are replacing the defective material now. Thank you again for taking the time to share this issue with us.
" Luis did an excellent install for us, he always does & that's why we request him every time!! Keep up the great work Luis!! "
" Maintenance staff was extreamly impressed with the speed, efficiency and cleanliness in which the job was completed. Keep up the good work Luis!! "
" Luis was an early bird! He got the job done fast and efficiently. Â Our inspection of the install showed an excellent job! Well done Luis! "
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