Copper Ridge

" Brought in vinyl plank to office due to key not working, but came in with no uniform and had his wife or girlfriend helping him bring it in. I later got a call from Carpeturn corporate saying that he was going and no one showed up the next day. I had to help the installer move all material to unit 18. "

Thank you for your feedback Misael! We sincerely apologize for our mistakes on this job and the miscommunication regarding completing the task. Your dissatisfaction was addressed with Leonel and we expect you will receive improved performance on future jobs done by him. Thank you again for bringing these issues to our attention.

Osuna

" Great work ethic! "

The Valencia

" Satisfied with his work but left shop a mess & had to put supplies away. "

Dear Misael: Please accept our sincere apology for negatively impacting your turn. We discussed your comments with Leonel and stressed the importance of clean-up after the job is complete. Thank you for sharing this important feedback!

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