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Your Customer Care Team
" Toilet put on crooked and not properly. Caulking around toilet and other places, very messy and not done fully. "
What went wrong? Workmanship
" One part on the stairs the carpet was cut off. It can be fixed by putting a piece of wood to "finish" it though. There were several carpet string things throughout the carpet just hanging out. Had a bad attitude in the afternoon. "
What went wrong? Attitude, Workmanship
" Chaulking could be better around places where vinyl was replaced. "
What went wrong? Cleanliness, TimingHi Kristen and thank you for taking the time to share your feedback about Juan Carlos' work! We discussed this issue with him and expect that his team will be more careful when applying caulk on his future vinyl jobs. We sincerely apologize for letting you down on this turn.
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to ensure the best service for our clients