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Your Customer Care Team
" Carpet was installed amazing but he left the guest bedroom closet doors out and never asked for assistance to place them back. Last time he did do this in a previous unit but he asked one of our guys for assistance to place them back where they belong after detaching them, but he did not do it for this unit. This unit is scheduled to move in today and we had to send our guy back in last minute to fix this when it could've been addressed the day of install. AC was also left on, the light is connected under the tenants name so the tenant will be billed the AC usage that Jose has left the AC on for. If in the future installers could be advised to please leave unit as it was before they came in and to please turn AC off once they have completed their work we would truly appreciate it. Other than the two issues stated, Jose did a great job with the carpet. It look clean, well vacuumed and not a single but of damage on the walls. He didn't even leave any specs of carpet laying throughout the apartment. Really great job. "
What went wrong? Appearance, Workmanship" Vertical blinds were left dented at the bottom on each slot and one vertical blind was found out of place outside of the front door. Carpet came out great, but if next time more care is taken in the unit as it comes out of company's pocket to have to replace the entire vertical blinds so they look uniform and undamaged. "
What went wrong? Appearance" Amazing job! Only issue: AC was left on for all units that were serviced by Jose. If in the future, he can do us the courtesy of turning the AC off once he completes his work in the unit as it does bring up the billing for not only us, but future residents coming into the unit that haven't even occupied it yet. "
" Amazing job! Only issue: AC was left on for all units that were serviced by Jose. If in the future, he can do us the courtesy of turning the AC off once he completes his work in the unit as it does bring up the billing for not only us, but future residents coming into the unit that haven't even occupied it yet. "
" Amazing job! Only issue: AC was left on for all units that were serviced by Jose. If in the future, he can do us the courtesy of turning the AC off once he completes his work in the unit as it does bring up the billing for not only us, but future residents coming into the unit that haven't even occupied it yet. "
" Awesome job! "
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