Summerwood

" The work completed by Carpeturn is normally great but they did not vacuum behind and left the units a mess. "

Thank you for sharing your important feedback Amy! Jose informed us that the belt on his vacuum broke yesterday and he was unable to complete his normal vacuuming as a result. We reiterated to him to always make us aware of issues on the jobsite so we can keep you updated. He replaced the belt and will also keep spares on his truck in the future. We sincerely apologize for negatively impacting your turn.

Summerwood

" The work completed by Carpeturn is normally great but they did not vacuum behind and left the units a mess. "

Thank you for sharing your important feedback Amy! Jose informed us that the belt on his vacuum broke yesterday and he was unable to complete his normal vacuuming. We reiterated to him to always make us aware of jobsite issues so we can keep you updated. He replaced the belt and will also keep spares on his truck in the future. We sincerely apologize for negatively impacting your turn.

Oxford Park

Hi Monica and thank you very much for your rating of Jose! It turns out he had not completed his final clean up when asked to return the key and leave at 6pm. Jose apologizes for not being able to vacuum the unit and complete his final walk. Thank you again for sharing this important feedback!

The Flats at Palisades

" He is very good and on time. "

On Time
Arrival

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