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Your Customer Care Team
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Hello Scott and thank you for your rating of Gustavo! We sincerely apologize for the issues related to the vinyl replacement in the hall and hall bath. We have discussed this issue with him about performing the job without interrupting residents who may be working from home while the job is being completed.
Thank you for sharing the pictures of the razor cut that was found after the vinyl was installed in unit 09-1038. New vinyl was installed to replace the original material that was damaged. Please accept our apologies for the inconvenience that this issue caused.
Hi Scott and thank you for your feedback about Gustavo's work! The damaged stove was reimbursed per your request. Please accept our apologies for causing this issue and not reporting it immediately when the accident occurred.
Hi Scott. Thank you for taking the time to rate Gustavo's work! The stove damage you reported was addressed. Please accept our apologies for letting you down on this vinyl installation.
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