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Your Customer Care Team
" Installer damaged the baseboards in the closet when installing carpet. "
What went wrong? Wall DamageHi Michael. Thank you for your feedback about Fernando's work. He returned to fix the damaged baseboards in the closet. We apologize for negatively impacting your turn.
" Tack strips look old and dirty. Carpet not tucked under transition strips. "
What went wrong? WorkmanshipHi Michael. Thank you for your feedback about Fernando's work. He returned to replace the tack strips and to properly tuck in the carpet under the transition strips. We apologize for letting you down on this unit turn.
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