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Your Customer Care Team
" After being given a big ol lemon, Brayan definitely made lemonade. This job was a very difficult one because of an extremely thick tile we wanted to transition into. Brayan and his team tried their best t0 transition into the 1" thick tile, then came up with some alternate solutions, one of which we really liked and we ran with it, now the house looks fantastic. "
" Great job on the baseboards, superb miters. It's always nice to look at a 90° and not see two 43's filled with caulk, but to see 2 clean 45's that fit nicely together. "
" This one was a doozie, and you did a great job. In the last few months we've thrown some bad ones at you guys and you have all come through for us. Let's hope in 2024 people start leaving the houses in better shape and give you guys a little break. "
" Brayan put in new baseboards and they looked great, miters were perfect. "
" This job was to lay vinyl and baseboards, so I was a little disappointed when I inspect and there is no caulking below the baseboard. Maybe he forgot? No because he did caulk around the door casings. The baseboard miters were sloppy and tried to hide it with caulk, maybe that is where all the caulk went. A few corners where one piece of baseboard was higher than the other. He is going out to fix will update review after inspection. The vinyl looked great though!! "
What went wrong? WorkmanshipHi Jim and thank you for your rating of Brayan! We are happy to hear that the baseboard meets your satisfaction after his return the following day. Thank you again for taking the time to let us know of this issue and for rating Brayan's workmanship.
" Good job Brian , it looks great! Thanx for going back. "
Hi Scott. Thank you for taking the time to share your rating of Brayan. We apologize for letting you down on this job.
Hi Scott. Thank you for taking the time to share your rating of Brayan. We apologize for letting you down on this job.
Hi Scott. Thank you for taking the time to share your rating of Brayan. We apologize for letting you down on this job.
Hi Scott. Thank you for taking the time to share your rating of Brayan. We apologize for letting you down on this job.
Hi Scott. Thank you for taking the time to share your rating of Brayan. We apologize for letting you down on this job.
Hi Scott. Thank you for taking the time to share your rating of Brayan. We apologize for letting you down on this job.
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