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" He is a very hard worker and takes pride in his work, goes the extra mile to make things look good, I would like to have him on all of our floors that are getting done excellent service I'm very happy with his work. "
" He is great does nice work "
" The job was supposed to be completed on Thursday 04/08/2021 did not get finished until Saturday 04/10/2021 when our new tenants were already moving in. This caused an issue with other vendors we had scheduled for additional work for the unit. "
What went wrong? Timing, Clean-upHello Kenny and thank you very much for taking the time to rate our work. Rigoberto Arias completed the carpet job on Thursday afternoon in unit 1702 per your request. The vinyl install was actually completed by Arturo Alvarado. He arrived at noon on Thursday after finishing a small job and completed this extended vinyl install at 8pm on Friday evening. We should have sent him to your property as his first stop since you scheduled the vinyl for 8am-10am arrival and will follow your arrival time requests more carefully in the future. Thank you again for your rating of our performance. Please accept our sincere apologies for negatively impacting your turn.
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