Rated 1 times
2.0
Subcontractor
300 East Seventeenth
300 East Seventeenth
Property Manager
"
Installer was throwing carpet down off of the balcony down to the main level.
"
What went wrong?
Clean-up, Workmanship
We sincerely apologize for Cesar's behavior while at your property. We discussed this feedback with him and the hazard that he created by discarding remnant material from an above floor balcony. Thank you for making us aware of this issue.
Rated 2 times
5.0
Subcontractor
Toscana
Gary Perez
Maintenance Supervisor
Rated 2 times
3.5
Subcontractor
Toscana
Gary Perez
Maintenance Supervisor
Rated 2 times
4.0
Subcontractor
Toscana
Gary Perez
Maintenance Supervisor
Rated 2 times
3.0
Subcontractor
Union West
Michael Rivera
Maintenance Supervisor
"
Installer damaged the baseboards in the closet when installing carpet.
"
What went wrong?
Wall Damage
Hi Michael. Thank you for your feedback about Fernando's work. He returned to fix the damaged baseboards in the closet. We apologize for negatively impacting your turn.
Rated 4 times
4.2
Subcontractor
Toscana
Gary Perez
Maintenance Supervisor
Rated 5 times
2.0
Subcontractor
Hidden Lake Apartments
Nicole Addy
Property Manager
"
Carpet wasn't stretched and tacked down thoroughly.
"
What went wrong?
Workmanship
Hi Nicole and thank you for making us aware of these issues on your carpet install. Dennis returned to stretch and tack down the carpet correctly. We apologize for letting you down on this turn.
Rated 3 times
3.7
Subcontractor
Hidden Lake Apartments
Nicole Addy
Property Manager
"
Didn't replace pad and overlayed new carpet over old pad.
"
What went wrong?
Workmanship
Hi Nicole. Thank you for taking the time to rate Luis' work and for making us aware of this situation. His work order called for pad replacement yet it was not completed. He returned to replace the pad as originally requested. We sincerely apologize for letting you down on this job and for negatively impacting your turn.
Rated 4 times
5.0
Subcontractor
Westwood Green
WESTWOOD GREEN
"
The installer did an amazing and was super quick with getting flooring and carpet installed!
"
Rated 4 times
5.0
Subcontractor
Westwood Green
WESTWOOD GREEN
Rated 13 times
4.8
Subcontractor
Las Vegas
Amara Spring Valley
Brian Laubarillas
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Rated 4 times
4.0
Subcontractor
Pershing Pointe
Mendee Cotton
Property Manager
"
Manager noted that installer didn't arrive until 1pm and allowed people to drive over the carpet pad while he was cutting it in the parking lot. He also didn't finish until the next day. Manager does not want him back ever again.
"
What went wrong?
Clean-up, Timing, Workmanship
Thank you for reporting these issues Mendee. We discussed your feedback with Salvador and will not schedule him for jobs at your property in the future. Please accept our apology for negatively impacting your turn.
Rated 4 times
5.0
Subcontractor
Grove at Cherry Creek
Johanna Leek
Property Manager
Rated 4 times
5.0
Subcontractor
Wentworth
Angie Banuelos
Property Manager
Rated 6 times
5.0
Subcontractor
Overture Albuquerque
Kristen Crutchfield
Property Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
True
Professional
Rated 4 times
5.0
Subcontractor
Grove at Cherry Creek
Johanna Leek
Property Manager
4 time installer of the month
Rated 175 times
5.0
Subcontractor
Phoenix
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor
Excellent
Service
On Time
Arrival
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
4 time installer of the month
Rated 175 times
5.0
Subcontractor
Phoenix
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor
True
Professional
Above and
Beyond
4 time installer of the month
Rated 175 times
5.0
Subcontractor
Phoenix
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor
Excellent
Service
On Time
Arrival
Neat and
Tidy
True
Professional
Above and
Beyond
Rated 20 times
4.8
Subcontractor
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor