Ivoone Gonzalez
Assistant Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Ivoone Gonzalez
Assistant Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor
Jessica Esquivel
Property Manager
True
Professional
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor
What went wrong?
Workmanship
Hi Scott and thank you for your rating of Hector's work. We apologize for letting you down on this turn and have talked to Hector about improving his attention to detail and overall workmanship.
Ivoone Gonzalez
Assistant Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Sam Aguilera
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
Kristen Crutchfield
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
Valerie Padilla
Property Manager
What went wrong?
Attitude, Workmanship
Sierra Heights Apartments
MELISSA CERRILLO
Property Manager
"
I appreciate you and your crew completing an amazing job. Both Resident and I are amazed a perfectly you completed on short notice.
"
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Sierra Heights Apartments
MELISSA CERRILLO
Property Manager
"
I appreciate you and your crew completing an amazing job. Both Resident and I are amazed a perfectly you completed on short notice.
"
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Sierra Heights Apartments
MELISSA CERRILLO
Property Manager
"
Great job for a last-minute scheduled job. I couldn't have asked for a better crew. Thet did an amazing job and left with no error or questions. All appliances installed, toilet installed, and everything left clean and ready for the new Residents to move right in. Thank you so much to Real Floor and I look forward to many years of service.
"
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Vanessa Bertrand
Property Manager
Vanessa Bertrand
Property Manager
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
MAA Old Town Scottsdale North
Scott Campbell
Maintenance Supervisor
MAA Old Town Scottsdale South
Scott Campbell
Maintenance Supervisor
