Pavilions at Pantano

2024-03-20
Helen Alexopoulos Assistant Manager

MAA Old Town Scottsdale North

2024-03-20
Scott Campbell Maintenance Supervisor
Excellent
Service
Neat and
Tidy
True
Professional

MAA Old Town Scottsdale South

2024-03-20
Scott Campbell Maintenance Supervisor

MAA Old Town Scottsdale South

2024-03-20
Scott Campbell Maintenance Supervisor
Excellent
Service
Neat and
Tidy

MAA Old Town Scottsdale South

2024-03-20
Scott Campbell Maintenance Supervisor
Hi Scott, thank you for letting us know about the lack of clean up by Santos. We know you had a quick turn around on this unit with a move-in scheduled and sincerely our apologize for negatively impacting your team.

Pavilions at Pantano

2024-03-20
Helen Alexopoulos Assistant Manager

Pavilions at Pantano

2024-03-20
Helen Alexopoulos Assistant Manager

Pavilions at Pantano

2024-03-20
Helen Alexopoulos Assistant Manager

Pavilions at Pantano

2024-03-20
Helen Alexopoulos Assistant Manager

Pavilions at Pantano

2024-03-20
Helen Alexopoulos Assistant Manager

MAA Old Town Scottsdale North

2024-03-20
Scott Campbell Maintenance Supervisor

MAA Old Town Scottsdale North

2024-03-20
Scott Campbell Maintenance Supervisor
Excellent
Service
Neat and
Tidy

Sedona Canyon

2024-03-20
Sedona Canyon Property Manager
" Put pieces of concrete in our disposal and it caused a leak in our pipes and condensation line. Also splattered concrete mix on walls that had to be cleaned. Left walls and doors a mess. "
What went wrong? Cleanliness, Clean-up, Workmanship
Hi Christi, thank you very much for taking the time to review Bryan's work and for alerting us of these issues! Bryan has been made aware that the kitchen sink is strictly off limits and that after the job clean up is critically important. We sincerely apologize for letting you down on this turn.

Farmhouse

2024-03-19
Don Herbert Maintenance Supervisor
Excellent
Service
True
Professional
Above and
Beyond

Regents Court

2024-03-18
Juan Morfa Maintenance Supervisor
" Great job , thanks a lot . "
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond

Regents Court

2024-03-18
Juan Morfa Maintenance Supervisor
" Excellent job , great installer . "
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond

Regents Court

2024-03-18
Juan Morfa Maintenance Supervisor
" Francisco Chavez , I don't really know what to say about him , JUST THE BEST OB THE BEST . "
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond

Cornell Midtown

2024-03-15
Vanessa Bertrand Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond

Overture Albuquerque

2024-03-15
Kristen Crutchfield Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
True
Professional

The Marquis at Brushy Creek

2024-03-14
Eddie Carbajal Maintenance Supervisor
" Quarter round was horribly installed, Missing vinyl inside the corner closets. Caulking was so bad and caulking was used to cover up bad cuts. Caulking was smeared on my walls, vinyl, and countertops. "
What went wrong? Cleanliness, Clean-up, Wall Damage, Workmanship
Hi Eddie and thank you very much for sharing your feedback about Pastor's work. A different installer returned on Thursday, 3/14/24, to correct the errors made on the first installation. We sincerely apologize for negatively impacting your turn.
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