Helen Alexopoulos
Assistant Manager
Helen Alexopoulos
Assistant Manager
Jesus Tavarez
Property Manager
Ray Aull
Maintenance Supervisor
"
Left the door unlocked. Please ensure you lock the doors behind you.
"
Hi Ray and thank you for your rating of Saul! We apologize for this oversight and have reminded him to leave the unit locked in the future.
Jesus Tavarez
Property Manager
Jesus Tavarez
Property Manager
Helen Alexopoulos
Assistant Manager
Helen Alexopoulos
Assistant Manager
Helen Alexopoulos
Assistant Manager
Helen Alexopoulos
Assistant Manager
300 East Seventeenth
Property Manager
"
Installer was throwing carpet down off of the balcony down to the main level.
"
What went wrong?
Clean-up, Workmanship
We sincerely apologize for Cesar's behavior while at your property. We discussed this feedback with him and the hazard that he created by discarding remnant material from an above floor balcony. Thank you for making us aware of this issue.
Aspenleaf
Excellent
Service
Gary Perez
Maintenance Supervisor
Gary Perez
Maintenance Supervisor
Joey Montejano
Maintenance Supervisor
Gary Perez
Maintenance Supervisor
Michael Rivera
Maintenance Supervisor
"
Installer damaged the baseboards in the closet when installing carpet.
"
What went wrong?
Wall Damage
Hi Michael. Thank you for your feedback about Fernando's work. He returned to fix the damaged baseboards in the closet. We apologize for negatively impacting your turn.
Gary Perez
Maintenance Supervisor
Michael Rivera
Maintenance Supervisor
"
Tack strips look old and dirty. Carpet not tucked under transition strips.
"
What went wrong?
Workmanship
Hi Michael. Thank you for your feedback about Fernando's work. He returned to replace the tack strips and to properly tuck in the carpet under the transition strips. We apologize for letting you down on this unit turn.
