" Great workmanship. I would only ask not to apply caulking around quarter round "
Hi Bud and thank you very much for rating Ricardo! We reminded him not to apply caulking at quarter round and pointed out to him that his work order notes also include this instructional reminder. He appreciates your feedback and will not add caulk at quarter round on future jobs. Thank you again for your feedback today!
" great workmanship "
" Some items to make sure Carpeturn notes on work orders. (NO CAULKING around quarter round) there is no need for this and has been requested several times in the past. This just turns in to extra work and expense for a property during the life of the vinyl. Causing maintenance team members to have to clean and re-caulk. This is a waste of time and money on something that isn't a functioning part of the floor. Washer and dryer were not set back in laundry room. I will note workmanship was good less the caulking. "
Thank you very much for this important feedback Bud. The notes for your work orders have been updated to clearly state that no additional caulking is needed around quarter round as you noted. During load out that morning, Ricardo was instructed not to caulk the bottom of the quarter round. He apologized for making this mistake and offered to return to fix this issue however you had a move in for the following day. He also indicated that during past jobs when the washer/dryer was already out of the laundry area, he was told not to replace them. We sincerely apologize for negatively impacting your turn and thank you again for sharing these important details.