Hi Olga and thank you for sharing your important rating of Felix! We spoke to him about removing closet doors. If doors are taken off by Carpeturn.com during the job, we must also replace them. We apologize for this error and for negatively impacting your turn. Thank you again for sharing your feedback!
Hi again Olga! We understand this job took longer than expected and apologize the timing negatively impacted your turn schedule. This job required 2 installation days with the large amount of vinyl that was installed. Felix will do his best to complete his work as fast as possible however these larger vinyl jobs can carry over into a 2nd work day to ensure the job is completed to your satisfaction. Thank you again for sharing your rating of Felix!
We understand this job took longer than expected and apologize the timing negatively impacted your turn schedule. This was the carpet portion of the unit that required 2 installation days to complete. Felix will do his best to complete his work as fast as possible however larger vinyl jobs can carry over into a 2nd work day to ensure the job is completed to your satisfaction. Thank you again for sharing your rating of Felix!
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