Pavilions at Arrowhead

2018-02-07
PAVILIONS AT ARROWHEAD Maintenance Supervisor
Neat and
Tidy

Haven at Arrowhead

2018-01-25
HAVEN AT ARROWHEAD Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
True
Professional

Haven at Arrowhead

2018-01-25
HAVEN AT ARROWHEAD Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
True
Professional
Above and
Beyond

Haven at Arrowhead

2018-01-25
HAVEN AT ARROWHEAD Maintenance Supervisor

Cala Paradise Valley

2017-09-29
Park Ridge Maintenance Supervisor

" Looks great! "

Neat and
Tidy

Pavilions at Arrowhead

2017-09-26
PAVILIONS AT ARROWHEAD Maintenance Supervisor
What went wrong? Workmanship, Cleanliness

Thank you for this valued feedback Everett, we sincerely apologize for letting you down on this job. Our installation manager was present during the install and mentioned all baseboards & carpet looked professionally installed. We understand you expected the baseboards to be painted by us, however baseboards are installed as they are received to our warehouse in a flat base paint and are painted after install. Paint was left in the unit and Juan painted the baseboards as requested.

Ten01

2017-01-12
Preston Hogan Maintenance Supervisor

" The crew in 3516 did an absolutely amazing job. Always very impressed with the install and clean up afterwards! "

Rio Paradiso

2015-12-10
Tim Bowles Maintenance Supervisor

" The vinyl install looks good. Baseboard trim (Quarter Round) could be lower, gap at bottom. "

Hi Tim and thank you for your valued feedback! We will be back to the property today to address this issue. Thank you again for alerting us and please accept our apology for this error.

San Palacio

2015-08-14
Customer Review Accountant

" We are satisfied with his overall performance however because this one was not completed in the morning as requested, our housekeeper was not able to get in there in the afternoon to clean and ended up coming in on the weekend. "

Thank you for your feedback Jose! Since a leak was discovered in the hallway, leaving the floor very moist, we were unable to complete the job in our normal time frame as the floor needed to dry with fans. We sincerely apologize for this inconvenience.