Crestwood Place
Property Manager
THE MARQ
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Andrew Gayton
Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion
The Villas at Wylie
Property Manager
Cottonwood Ridgeview
Property Manager
"
No mask worn while working in occupied apartment.
"
What went wrong?
Cleanliness
Thank you for this very important feedback Holly! We spoke with Oscar this morning about the importance of following our COVID-19 guidelines to help make the work environment more safe for all involved. We also understand you spoke with Sheila today who explained that a credit memo will be added to credit the disinfectant germicidal cleaner & PPE and COVID-19 occupied labor service from your invoice. Thank you again for alerting us and we sincerely apologize for letting you and your resident down.
THE MARQ
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
THE MARQ
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
THE MARQ
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Amy Kimbrell
Property Manager
"
Great Job!
"
Amy Kimbrell
Property Manager
"
Great Job!
"
Amy Kimbrell
Property Manager
"
Great Job!
"
Amy Kimbrell
Property Manager
"
Work and install was great but left some glue and black scuff marks on the walls.
"
Hi Amy & thank you for taking the time to rate Oscar! Our installation and sales teams discussed your feedback with him. He will make sure to do a final walk for debris and cleanliness on his future installations. Thank you again for sharing this important feedback!
Amy Kimbrell
Property Manager
"
Cleanup after carpet install was improvement from last time. The quality of work is always great and they did vacuum this time but still left some carpet fluff around the edges.
"
Thank you again for taking the time to let us know how Oscar is doing lately. We shared both your comments about his improvement and your critique about left over carpet fibers. He will be more careful going forward.
The Villas at Wylie
Property Manager
McKinney Uptown
Maintenance Supervisor
"
Great worker and does the job real well!!!
"
ARLO APARTMENTS
Property Manager
"
Came on a weekend and did a great job!
"
ARLO APARTMENTS
Property Manager
The Oaks of North Dallas
Project Coordinator
"
Oscar has proven to be efficient with good communication!
"
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
THE MARQ
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
McKinney Uptown
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
