" Installed partial baseboards and never returned. "

What went wrong? Workmanship

Hi Dana and thank you for your important feedback about Elver's work! It looks like the original order was placed for installation of baseboards at carpet areas only on 12/10. Elver returned on 12/13 and completed the baseboard installation at vinyl areas as well. We apologize for negatively impacting your resident turn and thank you again for rating our performance!

What went wrong? Cleanliness

Hi Helen and thank you for sharing your rating of Elver! We reviewed our job completion guidelines about how his work is not done until final cleanup and vacuuming are completed. Thank you again for sharing this important feedback!

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