Sabrina Romo
Property Manager
Kia Pena
Property Manager
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Estates on Maryland
Maintenance Supervisor
"
"
True
Professional
Kia Pena
Property Manager
MAA Old Town Scottsdale North
Colonial Grand at Old Town Scottsdale North
Maintenance Supervisor
STATION 21
Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
CityScape at Lakeshore
Maintenance Supervisor
Mountainside
Property Manager
Latitude Apartments and Casitas
Maintenance Supervisor
HAVEN AT ARROWHEAD
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
Madera Point
Maintenance Supervisor
Madera Point
Maintenance Supervisor
Latitude Apartments and Casitas
Maintenance Supervisor
Madera Point
Maintenance Supervisor
STATION 21
Rehab Manager
Excellent
Service
On Time
Arrival
Avista Senior North Mountain
Ami Mendez
Property Manager
"
It looks terrible. Very disappointing considering how much work we give Carpeturn.
"
What went wrong?
Appearance
Thank you very much for providing this important feedback Ami. Unfortunately, we were unable to inspect the unit since it was already occupied. However, we did talk to Barry in maintenance who said he will let us know if any problems come up in this unit. Our installations team also spoke to Elver who stated the slab at this property was either poured unevenly or settled unevenly, and he believes the only way to make the floor presentable is to pour self-leveler throughout. We advised him that the next time he sees uneven floors to take pictures and share them with our team so we all can take the necessary steps to ensure the install exceeds your expectations. Thank you again for rating Elver, and we sincerely apologize for letting you down.
Linda Hammer
Property Manager
"
Very nice and helpful with the resident in an occupied install.
"
